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Frequently Asked Questions
This is something we are open to exploring. Please email hello@misneachremedies.com (hello@misneachremedies.com)to discuss stocking our products.
You can purchase our products at Jolly Nice Farmshop, Frampton Mansell, Stroud, Jesse Smith Farmshop, Love Lane, Cirencester, Rosabel Blooms, Shrivenham, Bennett Farmshop, Leighterton, Tetbury and Opulence Retreat, Chipping Sodbury.
Yes please follow our social media pages to find out more about our markets.
We hope you will come and support us as we embark on this journey. Also watch out for some wonderful offers!
With love,
Misneach Remedies x
All products are handmade with care and love in very small batches in Wiltshire.
Soy Bean wax is used as it is vegan friendly, plant based, biogradeable, has a safer,
longer and cleaner burn and is natural and non-toxic.
Essential oils are used over fragrance oils, chosen as they are the essence
of a natural material, they have therapeutic properties and have been used
to treat physical and mental ailments for thousands of years across many different
cultures.
Freshly dried flowers are used in some of the wax melts.
In our Room Sprays, Phenoxyethanol and Ethylhexylglycerin is used as a
preservative as formulas containing natural raw materials have a higher risk
for microbial contamination.
Small cracks and frosting on the surface of soy bean wax candles are a natural feature.
These occur as the wax cools but has no impact on the quality of the burn or scent throw.
Yes, it is not a requirement but it is recommended.
It allows one to check their order history, save payment details and
shopping basket items for future purchases creating ease for the customer.
An order confirmation should be automatically sent to the customer's email address.
If the customer has not received this within 24 hours, please check your spam or junk
folder and if you are still concerned please email hello@misneachremedies.com (hello@misneachremedies.com)
or use the online contact form.
We hope this will not happen but if it ever does, the customer will
receive an email with an explanation and a full refund will be processed
as soon as possible. Please contact us at hello@misneachremedies.com (hello@misneachremedies.com)
if this ever happens and you do not hear from us.
As a teeny, tiny business, we hope you will not need to cancel an order
but if you do, please contact hello@misneachremedies.com (hello@misneachremedies.com)immediately.
Please email hello@misneachremedies.com (hello@misneachremedies.com)immediately and we will do our utmost to help you.
Orders are dispatched within 5 business days and delivery time is usually quick.
Please be patient as we are a teeny, tiny company. Please do email
should you require products for a specific date and we will do our
utmost to assist.
Delivery time-frames do not include dispatch time-frame and
parcels may occasionally take longer to arrive once handed over to Royal Mail.
If a parcel has not arrived, customers should contact
hello@misneachremedies.com and we will track it and advise you.
Royal Mail only considers a parcel lost after 10 working days,
although it is rare for a parcel to take that long to arrive.
We currently ship to the UK, Ireland, UAE, USA and Europe. If you would like to order products from a different country that is not listed, please contact on hello@misneachremedies.com (hello@misneachremedies.com)and we will look into shipping costings.
Shipping in the UK is currently £3.95 but this may vary over time. Shipping to other countries vary. Due to Brexit, shipping to Ireland is £10.00, Europe similar. All shipping pricing available when you click to order a product and put in your country of delivery.
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